Frequently asked Questions

How do I pay for purchases from the store?

Snappyscrappy's store only accepts payments by Paypal.  Snappyscrappy is paypal verified and is a very secure and safe method of payment.   However, we no longer accept Echecks.

How do I make purchases from the store?

If you are a new customer, please register. Once you have registered, an account will automatically be created for you. A copy of your password etc will be sent to you via email. When you return to the store in the future, you will only have to login and then you can shop around at your leisure.

Registering an account with the store holds many benefits.  Apart from receiving discounts, special offers etc you can also download your product from your Account area at any time  if you don't wish to download there and then.  

How do I receive my purchase from the store?

Once your payment has been confirmed, you will shuld see a download button.  If not, refresh your page.

Click on the download button and save the file to your own computer. You can also download your purchase by accessing your account area.

Easy Checkout/No Registration

 If you don't wish to register and open an account, you can checkout quickly by using the "Checkout Without An Account" option in the checkout area.  Once your payment has been confirmed you will be able to download your product by clicking on the Download button.  If you don't see the download button straight away, please refresh the page. No information is stored and you will only be able to download your  product once.

If for any reason you can't download your purchase, a manual replacement link will be sent as long as proof of purchase is supplied and email addresses match.  

 I can't see a download button?

If you have checked out successfully and can't see a download button or buttons to download your product(s) refresh the page.  Sometimes it may take a second or two to show. 

File Formats

 All files are saved as PNG files which means that most graphic programmes such as Paintshop Pro, Photoshop, GIMP etc will be able to view the file. All files are downloaded as a zipped file.

Categories

 All kits added to the store are put in to categories. Simply click on the category you are interested in. You can then preview the image and read in more detail about that particular product. You can also use the Site Map for a more detailed list.

Terms of Use 

My terms of use are very simple as most of my categories are either for Commercial Use or Commercial Use for Commercial Use.

Commercial Use = To resell as a Personal Use product only.  Commercial Use products cannot be resold as a Commercial Use product.

CU4CU = Commercial Use for Commercial Use.  To resell as a Commercial Use product. CU4CU products can be resold as a commercial use product or for personal use.  The choice is yours.

Personal Use = Only you may use the product.  It may not be shared or resold.

Please read Conditions of Use for more details.

Contact Me

If you have any queries or are not sure about something, please feel free to use the Contact link to email me.

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